Ambassador Mid-West Floor
Vice President of Sales
Ambassador Mid-West is seeking an entrepreneurial revenue leader to build a high-performing sales organization, focused on expanding overall market share within the flooring industry!
ABOUT AMBASSADOR MID-WEST FLOOR
Spearheading a new chapter of growth, Ambassador is excited to announce its search for a Vice President of Sales (“VP Sales”). Headquartered in Chesterfield, Missouri, Ambassador is a purpose driven, family owned flooring company, dedicated to providing quality products, talented craftsmanship, and exceptional customer service. To learn more visit, www.ambassadorfloor.com.
With humble beginnings in 1985 as a one-truck start-up company, Ambassador Mid-West Floor (“Ambassador”) has since grown to a multi-location flooring retail and builder supply company with 150 employees. In 2019, Ambassador Floor joined forces with Mid-West Floor, proudly expanding its product portfolio, customer service and installation teams as well as brand recognition. Partnering with top manufacturers in the flooring industry, Ambassador is proud of its product diversity and warranty options across its carpet, tile, hardwood, luxury vinyl, natural stone, laminate and area rug portfolios.
Reporting directly to company leadership, the VP Sales will serve as a key member of Ambassador’s executive leadership team, responsible for revenue growth through market strategy, sales management, strategic partnerships, retail customer acquisition and brand awareness. In addition to day-to-day leadership of all key accounts, retail sales, estimating, and inside sales, the VP Sales will partner closely with leadership to to identify growth opportunities and to expand overall market share.
YOUR ROLE AS VICE PRESIDENT OF SALES
- PROVIDE ENTREPRENEURIAL LEADERSHIP [Executive Leadership] – As a key member of the senior leadership team, you will model a growth-oriented mindset, an owner’s mentality, and a passion for leading sales in a highly competitive and rapidly-evolving market. You will consult as a growth advisor to leadership, develop and execute sales and marketing strategies that align with long-term goals, and demonstrate a willingness to flex to meet both tactical and strategic needs.
- BUILD A HIGH PERFORMING SALES ORGANIZATION [Sales Management + Inspirational Leadership] – Provide leadership, accountability, training, and mentoring to inspire a team of high-performing sales professionals. Define clear and consistent roles, responsibilities, sales channels and targets, and best sales practices to maximize efficiency and productivity. Develop onboarding for new sales talent while enhancing product knowledge to ensure success. You will assess performance, provide meaningful feedback, and foster a culture of teamwork and continuous improvement.
- DRIVE RETAIL SALES [B2C Sales + Showroom Strategy] – Oversee sales leadership across three showroom locations. Identify consistent sales processes and business development strategies to engage customer referrals and walk-in prospects. Partner with marketing and retail sales managers to leverage merchandising, pricing, and promotional strategies. Maximize store data to analyze customer journey and conversion rates while ensuring consistent customer engagement, follow-up, service and support. Streamline best sales processes and reporting across showroom locations.
- POSITION AMBASSADOR AS A TRUSTED PARTNER [B2B Strategic Partnerships + Value Creation] – Align key account leaders responsible for positioning Ambassador as a preferred go-to flooring supplier with exceptional customer service, installation and craftsmanship. Support key account leaders in identifying and building new relationships with referral partners, ensuring value creation through win-win partnerships and preferential pricing models.
- ENSURE PROFITABLE GROWTH + MARKET INSIGHTS [Innovation + Insights + Growth] – Drive profitable growth, identifying ideal metrics and margins for key accounts and retail showroom sales. Leverage market insights and competitor intel to develop compelling sales strategies, product portfolios, pricing models, and, customer engagement.
IS THIS A MATCH FOR YOU?
- You have gained 7-10+ years of progressive sales and sales management experience, including prior experience as a key member of a leadership team or in a senior sales role with responsibility for overall revenue within a business unit or division. Experience with sales training methodologies desired; familiarity with the flooring industry not required.
- You bring a minimum of 5+ years as a leader of people leaders in a sales management capacity with overall responsibility for a team of 10-20+ sales reps and key account managers. You have gained deep experience coaching, enabling, and holding sales and business development leaders accountable, including proactive management of sales pipelines, oversight for prospecting efforts, product training, and the use of CRM and related contact management tools.
- Prior experience in a highly competitive and or commoditized product environment, including both direct-to-consumer and use of strategic selling partners is desired. Prior experience developing win-win selling partners and/or strategic partner agreements is ideal.
- You have developed exceptional communication skills – You build relationships with confidence as a trusted partner to both customers and internal stakeholders. Serving as both player and coach is a natural leadership style for you. You have a genuine, solutions-based approach to customer service and issue resolution that aligns with company values.
- You have developed a solid business acumen, strong financial analysis skills, and well-honed negotiation skills. You are competent in analyzing sales metrics and forecasting models, and evaluating gross margin, pricing strategies, and use of discounts and warranties to meet long-term goals for profitable sales.
- You bring strong people leadership skills – Ability to inspire and motivate, manage conflict and change, and foster a healthy organizational culture is a must-have. You believe that an inclusive, people-first culture furthers success.
- You are passionate about growing privately held, family-owned business. You enjoy being part of a close-knit senior leadership team and are willing to lean in cross-functionally while flexing between strategic and tactical priorities to increase company success.
- You are tech-savvy with a working knowledge of Microsoft Office applications, CRM platforms, estimating and or CPQ software modules. Four-year college degree is preferred. MBA or advanced degree a plus.
WHY JOIN US?
- YOU ENJOY GROWTH & TRANSFORMATION – Ownership is committed to profitable growth and enhanced resources for its sales team. Expanding overall market share while transforming our team of order taking showroom reps and key account managers into growth-centric, product advisors and design professionals is our critical growth task ahead.
- WE “RUN” WITH FAMILY VALUES + OUR HEART – Guided by a culture of family and charitable values, Ambassador values personal and professional development. Team members wear multiple hats and winning is a team sport at Ambassador. Ownership also “runs” an annual marathon raising dollars to support the good work of St. Jude Children’s Research Hospital!
- COMPETITIVE COMPENSATION PACKAGE – Ambassador offers a competitive base salary, annual bonus opportunity, and a comprehensive benefits plan, including medical, dental, vision, life, and disability insurance; PTO; generous paid holidays; employee assistance program; and a matching 401k plan.
LOCATION & TRAVEL
You will find Ambassador’s Executive Leadership Team working on-site at its corporate headquarters attached to the primary showroom location in Chesterfield, Missouri. Travel to other showroom locations in Missouri and Illinois as well as travel to customer/partner sites is required. The position affords professional flexibility and relocation assistance is available. Travel beyond the Metro-Saint Louis region estimated at 10%, necessitated by customer visits and related flooring industry events.
READY TO APPLY?
Take the next step and share your resume with Occhio Search – use the interest form on this page to get started.
For questions and or to make a candidate referral, contact sarah@occhiosearch.com or hannah@occhiosearch.com. All inquiries will be held strictly confidential. Ambassador Mid-West Floor asks that all questions, referrals, and applications be directed to its retained search consultant at Occhio Search. No direct inquiries with Ambassador, please.
Ambassador Mid-West Floor is an Equal Opportunity Employer. We welcome differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status. All applicants who share this goal are encouraged to apply and we look forward to hearing from you!