Washington University in Saint Louis

Campus Facilities Manager

Join a high-caliber team of facilities management and maintenance professionals in a resource-rich environment at Washington University in Saint Louis!

KEY DUTIES

As a Zone Manager at Washington University in Saint Louis (“WashU”), you will sit on a high-caliber team of experienced facilities leaders within the University’s Facilities Planning & Management Division.

Reporting to our Facilities Maintenance Manager, you will direct and triage work requests, oversee third party vendors and outside contractors, and provide day-to-day leadership for a team of skilled technicians within your campus zone. Ensuring that campus facilities within the zone are maintained to the highest standards while addressing the needs of a wide range of campus stakeholders is your core mission.

• OVERSEE FACILITIES, SYSTEMS, & ASSET MANAGEMENT WITHIN CAMPUS ZONE | Oversee a portion of campus to ensure top-notch facilities management. From preventative maintenance orders to projects with multiple subcontractors, you will oversee work requests in the range of $10K to $1M in scope. Direct all zone activities and inspect self-performed work within the zone. Provide budget management for routine and capital projects. Manage all bidding, sourcing, and quality control related to third party providers.
• TECHNICIAN SCHEDULING/MANAGEMENT & TEAM CULTURE | Lead and motivate an internal team of 10-15 union technicians across multiple skilled trades. Build a collaborative and supportive team culture within your zone. Prioritize and delegate tasks to internal and contract technicians. Inspect ongoing and completed work for preventative maintenance, continuous improvement, and both unexpected and emergency projects.
• PROMOTE EXCELLENCE IN CUSTOMER SERVICE | Serve as the primary contact and liaison between the campus community and the Facilities Planning & Management Division. Ensure excellence in customer service through regular meetings with campus stakeholders (faculty, staff, and students). Address concerns, solicit feedback, manage expectations, and communicate identified solutions in a timely and professional mannerWhy join us?

WHY JOIN US?

• DRIVE SUCCESS IN CAMPUS LEARNING, LIVING & RESEARCH COMMUNITIES – Support WashU’s core mission with pride and integrity through high-caliber facilities management and proactive team leadership in the zone.
• JOIN A HIGH-CALIBER TEAM – Join a team of experienced, senior-level facility leaders. Partner closely with other zone managers to leverage shared learnings, resources, and self-performing talent to achieve success.
• EXCEPTIONAL FACILITIES & GREEN INITIATIVES – Work within exceptionally maintained new and historic facilities and with cutting-edge technology to support academic research and university operations. Support digitally controlled building systems, retro-commissioning drive systems, and carbon footprint reduction.
• ENJOY ROBUST UNVERSITY BENEFITS – Enjoy exceptionally competitive benefits. Choose from multiple health plan options, plus vision, dental, prescription drug coverage, fertility treatment/AI, and access to both a primary care practice and dedicated mental health services available only to WashU employees-families. Choose from multiple tax savings accounts: FSA, HSA, RMSA. Enjoy life and AD&D insurance; short- and long-term disability plans; 403(b) retirement savings plan with escalating match after 2 years; tuition assistance for employees, spouse-domestic partner, and children. Enjoy paid time off, including holidays, vacation, and sick days; employee assistance program; long term care options; adoption benefits; back-up childcare; nursing rooms; access to U City Children’s Center; WashU’s Family Center; and caregiver-parental leave programs.
• ENJOY A VIBRANT CAMPUS CULTURE – Campus life offers great perks, including campus recreational facilities, the Edison Theatre, Whittemore House Membership Club, and a cashless system for campus purchases. Enjoy diversity and inclusion initiatives and affinity groups; employer-assisted housing programs; employee newsletters; leadership coaching, career counseling and volunteer opportunities.

IS THIS A MATCH FOR YOU?

• Minimum of 5+ years direct team leadership for facilities management and maintenance professionals, including oversight for a wide variety of skilled trades: mechanical, electrical, plumbing, carpentry, HVAC, etc.
• Prior experience managing project budgets and vendor oversight. Familiarity with bidding processes and experience vetting general contractors and subcontractors are a plus.
• Exceptional communications and customer service skills with a demonstrated ability to build relationships with a variety of stakeholders including technicians, staff, faculty, and students.
• Proven ability to create a positive and collaborative work environment. You prioritize and delegate effectively; you recognize and apply individual strengths to promote fairness, quality, safety, and efficiency.
• Solid technical and technology skills including experience with work order systems such as CMMS. You bring solid technical know-how and are comfortable reading building blueprints, drawings, and project sketches.
• Four-year degree is required. Degrees in engineering, architecture, or construction management ideal yet not required. LEED AP or P.E. certification a plus.

WORK LOCATION / TRAVEL / ON-CALL

This position is based on-campus (M-F) in St. Louis, Missouri. Occasional emergency and on-call responsibilities may require your attention and management during evening and weekend hours. Relocation stipend available.

READY TO APPLY?

Posting reflects possibility of multiple openings as well as opportunities at the Assistant Zone Manager level.

Use the application form on this page to share your resume with Occhio Search or contact Elly Richards at elly@occhiosearch.com for more information. All resumes, referrals and general inquiries will be held strictly confidential. We ask that you direct all questions, referrals, and applications to our retained search consultant at Occhio. No direct inquiries with Washington University in St. Louis, please.

Washington University in Saint Louis seeks individuals from diverse backgrounds to join a supportive environment that encourages boldness, inclusion, and creativity. Washington University in Saint Louis welcomes differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status. We welcome your application!