Truck Centers, Inc.
Director of Human Resources
ABOUT THE OPPORTUNITY
Our people are and have always been the most valuable resource at Truck Centers, Inc. (TCI). From our founding as a single Midwest location, TCI has grown to a nationally recognized network of 10 full-service Freightliner and Western Star dealerships with two auxiliary locations and 700+ employees across three states, with recognition by the American Truck Dealers (ATD) as the 2024 “Dealer of the Year.” For nearly 55 years, TCI has proudly dedicated itself to exceptional customer service in an environment that fosters family-owned values of honesty, integrity, compassion, and a community-based spirit of giving back.
The St. Louis Business Journal has continually recognized TCI as one of the St. Louis region’s Top Companies, Top 150 Privately Held Companies, and the 2018 Family Business Award recipient. TCI also stands proudly as one of the region’s largest veteran-owned businesses, with veterans also comprising ~10% of TCI’s loyal employee base. Learn more about TCI and its 3rd generation family leadership by visiting truckcentersinc.com.
Reporting directly to TCI’s Chief Talent Officer, the Director of Human Resources will oversee core HR initiatives, with particular focus on employee relations, total rewards, and compliance.
YOUR MISSION AS DIRECTOR OF HUMAN RESOURCES
• PROVIDE HR LEADERSHIP – Serve as a key member of TCI’s HR leadership team, overseeing HR operations including employee relations, compensation philosophy and practices, benefits administration, and compliance. Partner closely with the Chief Talent Officer and other functional HR leaders to develop and implement strategic initiatives that support business goals and workforce needs. Develop and execute people strategy and policy to ensure exceptional employee relations and compliance with local, state, and federal regulations. Reinforce a collaborative and positive culture while fostering an appreciation for TCI’s core values.
• LEAD COMPANY-WIDE EMPLOYEE RELATIONS & MANAGE TOTAL REWARDS – Partner closely with the HR team members on best practices and proper handling of employee concerns to ensure a positive and productive work environment across all locations. You will serve as the primary point of contact for resolving employee concerns, disputes, and grievances, promoting fair treatment, and fostering strong communication between employees and management. Additionally, you will oversee the development, implementation, and management of total rewards programs, including compensation, benefits, and recognition initiatives, ensuring they are competitive and equitable. You will continuously assess and refine these programs to ensure they effectively support employee engagement, retention, and overall organizational success.
• CONTRIBUTE AS A COLLABORATIVE, HIGH-PERFORMING HR TEAM MEMBER AND LEADER – Serve as a thought leader, key resource, mentor and strategic advisor on best HR practices to support the team. Promote a high level of responsiveness and customer service through leadership and development of the HR Generalist and effectively driving programs forward through trusted relationships with internal stakeholders. Drive a healthy sense of accountability and a growth mindset for continuous improvement. Solicit feedback to create an environment that values innovation, inclusion, and continuous improvement and supports close collaboration with regional operations teams and leaders.
• ENSURE BEST PRACTICES FOR HR COMPLIANCE– Ensure company remains in compliance with federal, state, and local employment laws across all locations. Monitor, review, and update all HR policies and practices. Provide oversight for Equal Employment Opportunity (EEO) and Affirmative Action Plans (AAP), including all reporting and compliance activities. Stay abreast of legal compliance research across all locations. Develop and maintain appropriate relationships with internal and external legal resources. Proactively educate the HR teams and leadership on new developments, new employment law and key trends. Influence the HR team to adopt updated policies and HR practices. Advise on the maintenance and audit appropriate employment records and record-tracking systems across all locations.
IS THIS A MATCH FOR YOU?
• You are passionate about creating a positive impact on both employees and the organization as a whole, while making key decisions on hiring, talent development, culture and employee well-being.
• You bring a minimum of 8-10+ years of progressive HR leadership experience, including a demonstrated track record of leading high-performing HR teams, ensuring collaboration and accountability.
• You possess extensive knowledge of employee relations, benefits administration, employment law and performance management, as well as the ability to drive employee engagement.
• You have excellent verbal and written communication skills with the ability to interact and work well across all levels of the organization.
• You have a strong organizational and operational discipline, with the ability to manage multiple priorities, maintain attention to detail, and ensure timely execution.
• You have a Bachelor’s degree in Human Resources, Business Administration, or a related field. Certifications in Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) is preferred.
• You bring strong technology skills, including proficiency with MS Office Applications, cloud-based software, related HRIS platforms, AI and data analytic tools.
WHY JOIN TCI?
• PEOPLE ARE OUR MOST VALUABLE ASSET – For 55 years and across three generations, we have been a family-owned business committed to supporting one another, our customers, and the communities we serve. TCI is passionate about caring for its team members, empowering them to be at their best while valuing honesty, integrity, and responsibility.
• MODERNIZE THE HR FUNCTION TO DRIVE CULTURE – As our world continues to evolve, we must adapt with it and prepare for the company’s future growth. This is an opportunity to design, implement and scale systems, total reward strategies and HR practices that support attracting and retaining top talent, planning for long-term success, and achieving improvements in organizational effectiveness.
• COMPETITIVE COMPENSATION & BENEFITS PACKAGE – TCI offers a competitive base salary ($120,000 – $145,000), incentive, as well as a comprehensive benefits package, including various coverage options for medical, dental, vision, life, and disability insurance; 401(k) plan; and PTO.
LOCATION & TRAVEL
This position will be based at TCI’s headquarter office at 2280 Formosa Rd., Troy, Illinois 62294. It is an onsite role that affords flexibility with a hybrid option after six months with TCI. Occasional travel to dealership sites will be required and is approximately 25%.
READY TO APPLY?
Take the next step and complete the interest form on this page to share your resume with Occhio Search & Recruitment. All resumes, referrals and general inquiries will be held strictly confidential. Truck Centers asks that all questions, referrals, and applications be directed to its retained search consultant at Occhio Search. No direct inquiries with Truck Centers, please.
For questions or to make a candidate referral, contact angie@occhiosearch.com. All inquiries and referrals will be held strictly confidential. Truck Centers asks that all questions, referrals, and applications be directed to its retained search consultant at Occhio Search. No direct inquiries with Truck Centers, please.
Truck Centers is an Equal Opportunity Employer. We welcome differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression, and veteran status. All applicants who share this goal are encouraged to apply. We look forward to hearing from you!
